Shipping policy

Processing Time
All orders are processed within 1–3 business days after payment is received.
Handcrafted or made-to-order pieces may take an additional 3–5 business days for production.

Shipping Rates & Delivery Times
We offer free U.S. shipping on orders over $100.
Standard delivery takes 3–7 business days within the United States.
International shipping typically takes 7–15 business days, depending on customs clearance.

Carriers
Orders are shipped via USPS, UPS, or FedEx, depending on your location and chosen delivery option.

Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with a tracking number to monitor your shipment.

Shipping Delays
Delays can occasionally occur due to high demand, customs inspections, or weather conditions.
If your package is delayed, please contact us at junlinsun@wooduflyjewelry.org and we’ll assist right away.

Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, contact us within 7 days of delivery so we can file a claim and resolve the issue quickly.